A Simple No Frills Guide To The Best Web Hosting for Small Business Owners

Put simply, website hosting refers to renting space on a server to keep your website’s files and make them accessible to Internet users.

Choosing the right website hosting platform is vital as it can make a significant difference in the success or failure of your website. But it can be super confusing!

A reliable hosting platform can ensure that your website is up and running 24/7, providing a seamless user experience to your customers. On the other hand, an unreliable hosting platform can result in frequent website crashes and slow loading times, which can drive away potential customers and harm your business’s reputation.

In this guide, we will provide a basic overview of web hosting services for small business owners, the different hosting platforms available, and tips for choosing the right one to meet your business needs. Whether you are just starting or need to upgrade your existing hosting platform, this guide will help you make an informed decision and take your small business website to the next level.

Things to Consider When Choosing a website host


The cost of hosting services is a crucial when considering a hosting provider. Various providers offer different pricing plans, necessitating comparing other options before deciding. It is vital to verify that the hosting provider you select is within your budget and that their pricing plan is transparent and easily understood. Additionally, it is important to comprehend which features are covered in the plan and whether there are extra expenses for add-ons or upgrades. 


Selecting a hosting provider with the essential features for your business is vital. For instance, if your website is an e-commerce platform, SSL certificates are necessary to safeguard your customers’ data. Automated backups are also indispensable in data loss or other catastrophes. Other required features are email hosting which isn’t essential but is often offered, website builders (proprietary builders offered by hosting companies can be pretty bad), and easy integration into content management systems like WordPress. 


Choosing a secure hosting provider is essential as cyber-attacks can happen at any moment, and a security breach can lead to data loss, financial loss, and not to mention damage to your reputation. As a result, it’s important to comprehend the type of security measures that your hosting provider has in place to safeguard your website. You don’t need to be a cyber security specialist to understand this stuff. Just make sure the basics, such as firewalls, malware scanning, SSL certificates, and frequent backups, are among the security features a provider offers. Additionally, it is crucial to understand the type of support provided by the hosting provider in the event of a security breach. A good test for this is to start a live chat simply to understand how responsive they are.


When selecting a hosting provider, reliability is another crucial factor to consider. A dependable hosting provider should guarantee that your website is always operational. Website downtime may result in lost revenue, customer dissatisfaction, and harm to your reputation. As a result, it is crucial to look for a hosting provider that guarantees a high uptime percentage, such as 99.5%, which means your site will be up and running 99.5% of the time. Additionally, you could verify that the hosting provider has backup servers in case of unforeseen outages.


When your business expands, your hosting provider should be able to accommodate additional bandwidth and other demands. Therefore, looking for a hosting provider that offers scalability options can be important if you foresee massive growth. Usually, for small businesses, you won’t need to worry about this, but for e-commerce sites, this will be a determining factor. For example, if you anticipate a significant increase in website traffic, you may require a hosting provider that can handle high traffic volumes. Additionally, if you plan to add new features or functionality to your website, you will need a hosting provider that can adjust to these changes.


Technical support is another critical consideration when selecting a hosting provider. It is essential to ensure you can receive assistance whenever required, whether for a technical problem or a billing inquiry. Search for a hosting provider that provides 24/7 phone and live chat support.

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What Are The 4 Types Of Web Hosting?

Shared Hosting Plan

Shared hosting packages are the most cost-effective and widely used option for small businesses on a budget or just starting. In shared hosting, lots of websites share the same server and its resources, allowing the cost of hosting to be distributed among all the hosted websites. 

However, there are some disadvantages to shared hosting. One of the significant drawbacks is that if one website on the server experiences a surge in traffic, it can slow down the performance of all the other sites on the server and since resources are shared among all the websites, there may be limitations on the amount of disk space, bandwidth, and other resources that can be used. 

Dedicated Hosting

Dedicated hosting is the most costly and suitable for businesses that require more resources and control over their server. This type of hosting involves a single website being hosted on a server, and all the resources of that server are exclusively dedicated to that website. As a result, the website can handle high traffic and large amounts of data without any performance issues.

While dedicated hosting provides the highest level of performance and control, it also comes with a significantly higher cost. Since the server’s resources are devoted entirely to a single website, it is more expensive than shared hosting. Additionally, businesses that choose dedicated hosting will require technical expertise to manage the server.

Cloud Hosting

Cloud hosting is a suitable choice for businesses that require scalability and flexibility. With cloud hosting, websites are hosted on virtual servers connected to a network of physical servers. This allows companies to easily adjust their resources according to their needs without purchasing or managing additional hardware.

Although cloud hosting offers scalability, it may come at a higher cost than shared hosting. Additionally, businesses that opt for cloud hosting should have the technical expertise to manage their virtual servers.

Managed Hosting

Managed hosting is an ideal choice for businesses that want to outsource the management of their servers. In managed hosting, the hosting provider takes care of server maintenance, software updates, and security for the website server. This allows businesses to focus on running their website and growing their business without worrying about the technical aspects of server management. 

Managed hosting offers convenience and peace of mind, but it may come at a higher cost than shared hosting. Additionally, businesses that choose managed hosting may have less control over their server configuration and may need to rely on their hosting provider for technical support. For most small businesses, this is the one you’ll want to be looking for.

Speak with our team by booking a free consultation.

Tips for Choosing The Best Web Hosting For Small Businesses.

Read reviews

When choosing a hosting provider, reading reviews is crucial. Studies provide valuable insight into the experiences of other users with different hosting providers. You can find reviews on websites like Trustpilot, Google, Capterra, and G2. They can give you an idea of the quality of service, customer support, and uptime of the hosting provider.

However, not all reviews are authentic, as some hosting providers may pay people to write fake reviews. To avoid falling for fake reviews, it’s essential to read reviews from multiple sources and look for patterns in the reviews. If most reviews have similar complaints or praises, those reviews are likely genuine. It’s also helpful to look for reviews from verified customers, as these are less likely to be fake.

Ask questions

Before committing to a hosting provider, asking questions and gathering information about their services is essential. Each hosting provider offers unique features, and choosing the one that aligns with your needs is crucial.  

Here are some important questions you should ask:

  • What is the uptime guarantee, and how do you ensure the website stays up and running?
  • What is the response time for technical support, and what methods are available to contact support?
  • What security measures do you have to protect websites hosted on your servers?
  • Do you provide automatic website backups, and how frequently are they performed?
  • What are your pricing plans, and what is included in each plan?
  • Do you offer a money-back guarantee or a trial period?

Asking these questions will give you insight into the quality of service you can expect from the hosting provider. If they are hesitant or unwilling to answer your questions, it may be a sign that they are not a reliable option.

Compare prices

Hosting providers offer a variety of pricing plans with different features and services. It’s essential to note that the lowest price option may not always be the best choice. The cheapest hosting providers may offer slower response times, less reliable uptime, and lower-quality customer support.

It’s crucial to compare prices and features to find a hosting provider that offers the services you need at a price you can afford. You should not select a hosting provider solely based on the price. When choosing the best option, it’s essential to consider the quality of service, customer support, and uptime guarantee.

Small business web hosting FAQs

What is web hosting for small businesses?

Web hosting for small businesses is the service that allows you to make your website accessible online. It involves storing your website files on a server provided by a hosting company, which ensures that your website is available to visitors 24/7.

Can I upgrade my web hosting plan as my small business grows?

Yes, most web hosting providers offer scalable hosting solutions that allow you to upgrade your plan as your business expands. This flexibility ensures that your website can accommodate increased traffic and resource requirements as your business grows.

What security measures should a small business web host provide?

A reliable small business web host should offer essential security measures such as SSL certificates for data encryption, regular backups, firewall protection, malware scanning, and DDoS protection. These features help safeguard your website and customer data.

What level of customer support should I expect from a small business web host?

Ideally, a small business web host should provide responsive and knowledgeable customer support via various channels such as live chat, email, and phone. 24/7 support availability is beneficial, ensuring prompt assistance in case of technical issues or concerns.

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Jodie Darnell
Account Executive

I have a passion for small businesses. I believe every business has the potential to succeed online, and I’m dedicated to helping owners and startups leverage digital marketing to grow their businesses.

Specialises in: Social Media, PPC and Content

Jodie Darnell
Account Executive

I have a passion for small businesses. I believe every business has the potential to succeed online, and I’m dedicated to helping owners and startups leverage digital marketing to grow their businesses.

Specialises in: Social Media, PPC and Content

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